Privacy Policy

Effective Date: 18 Sep 2021

This page informs you of our policies regarding collecting, using, and disclosing personal data when you use our service and the choices you have associated with that data.

We use your data to provide and improve the service. By using the service, you agree to the collection and use of information following this policy. Unless otherwise defined in this Privacy Policy, the terms used in this Privacy Policy have the same meanings as our Terms of Service.

1. Information Collection and Use

We collect several different types of information for various purposes to provide and improve our service to you.

a) Personal Data:

While using our service, we may ask you to provide us with certain personally identifiable information that can be used to contact or identify you ("Personal Data"). Personally, identifiable information may include, but is not limited to:

  • Username
  • Email address
  • Mobile phone number
  • Payment information
  • Cookies and Usage Data

We may use your Personal Data to contact you with newsletters, marketing or promotional materials, and other information that may be of interest to you. You may opt-out of receiving any or all of these communications from us by following the unsubscribe link in any email we send you or within Edit Profile > Notifications.

b) Usage Data:

We may also collect information on how the service is accessed and used ("Usage Data"). This Usage Data may include information such as your computer's Internet Protocol address (e.g., IP address), location, browser type, browser version, the pages of our service that you visit, the time and date of your visit, the time spent on those pages, unique device identifiers and other diagnostic data.

c) Cookies Data:

We use cookies and similar tracking technologies to track our service's activity and hold certain information. Cookies are files with a small amount of data that may include a unique anonymous identifier. Cookies are sent to your browser from a website and stored on your device. Other tracking technologies are also used, such as beacons, tags, and scripts, to collect and track information and improve and analyze our service.

You can instruct your browser to refuse all cookies or to indicate when a cookie is being sent. However, if you do not accept cookies, you may not use some portions of our service.

2. Use of Data

We use the collected data for various purposes:

  • To provide customer support.
  • To provide and maintain our service.
  • To monitor the usage of our service.
  • To keep our service safe and secure.
  • To notify you about changes to our service.
  • To detect, prevent and address technical issues.
  • To send transactional emails and/or text messages.
  • To gather analysis or valuable information so that we can improve our service.
  • To personalize your experience with ad networks or advertisers who advertise on our website and whose service you interact with. These ad networks or advertisers may also collect non-identifiable information relating to you, such as your computer's Internet Protocol address (e.g., IP address), location, browser type, browser version, and your interaction with their service.
  • To provide you with news, special offers, and general information about other goods, services, and events that we offer are similar to those you have already purchased or enquired about unless you have opted not to receive such information.
  • Your username may be visible to other users or visitors of our service.

3. Legal Basis for Processing Personal Data under the General Data Protection Regulation (GDPR)

If you are from the European Economic Area (EEA), our legal basis for collecting and using the personal information described in this Privacy Policy depends on the Personal Data we collect and the specific context in which we collect it.

We may process your Personal Data because:

  • To comply with the law.
  • You have permitted us to do so.
  • We need to perform a contract with you.
  • The processing is in our legitimate interests, and your rights do not override it.

4. Retention of Data

We will retain your Personal Data only for as long as is necessary for the purposes set out in this Privacy Policy. We will retain and use your Personal Data to the extent required to comply with our legal obligations (for example, if we are required to retain your data to comply with applicable laws), resolve disputes, and enforce our legal agreements and policies.

We will also retain Usage Data for internal analysis purposes. Usage Data is generally retained for a shorter period of time, except when this data is used to strengthen the security or improve our service's functionality, or we are legally obligated to retain this data for more extended periods.

5. Transfer of Data

We use data hosting service providers in the United States to store and process the information we collect, and we use technical measures to secure your data.

Your information, including Personal Data, may be transferred to - and maintained on - computers located outside your state, province, country, or other governmental jurisdiction where the data protection laws may differ from those of your jurisdiction.

We will take all the steps reasonably necessary to ensure that your data is treated securely and in accordance with this Privacy Policy, and no transfer of your Personal Data will take place to an organization or a country unless there are adequate controls in place, including the security of your data and other personal information.

6. Disclosure of Data

We may disclose your data to any member of our group (which means our subsidiaries, our ultimate holding company, and its subsidiaries) and other companies which may be added to our group from time to time.

If we are involved in a merger, acquisition, or asset sale, your Personal Data may be transferred. We will provide notice before your Personal Data is transferred and becomes subject to a different Privacy Policy.

Under certain circumstances, we may be required to disclose your Personal Data if required to do so by law or in response to valid requests by public authorities (e.g., a court or a government agency).

We may disclose your Personal Data in the good faith belief that such action is necessary to:

  • To protect against legal liability.
  • To comply with a legal obligation.
  • To protect and defend our rights or property.
  • To protect the personal safety of users of the service or the public.
  • To prevent or investigate possible wrongdoing in connection with the service.

7. Security of Data

The security of your data is important to us but remember that no method of transmission over the Internet or method of electronic storage is 100% secure. While we strive to use commercially acceptable means to protect your Personal Data, we cannot guarantee its absolute security.

8. Our Policy on "Do Not Track" Signals under the California Online Protection Act (CalOPPA)

We do not support Do Not Track ("DNT"). Do Not Track is a preference you can set in your web browser to inform websites that you do not want to be tracked.

You can enable or disable Do Not Track by visiting your web browser's Preferences or Settings page. For more information, please refer to your web browser's documentation.

9. Your Data Protection Rights under the General Data Protection Regulation (GDPR)

If you are a resident of the European Economic Area (EEA), you have certain data protection rights. We aim to take reasonable steps to allow you to correct, amend, delete or limit the use of your Personal Data.

If you wish to be informed about what Personal Data we hold about you and want it removed from our systems, please contact us by email at [email protected].

In certain circumstances, you have the following data protection rights:

  • The right to access, update or delete the information we have on you: You can access, update, or request deletion of your Personal Data directly within Edit Profile > Profile Picture / General Details / Payment Details / Social Details or Settings > Delete Account whenever made possible. If you are unable to perform these actions yourself, please contact us to assist you.

  • The right of rectification: You have the right to have your information rectified if that information is inaccurate or incomplete.

  • The right to object: You have the right to object to our processing of your Personal Data.

  • The right of restriction: You have the right to request that we restrict the processing of your personal information.

  • The right to data portability: You have the right to be provided with a copy of the information we have on you in a structured, machine-readable, and commonly used format.

  • The right to withdraw consent: You also have the right to withdraw your consent at any time where we relied on your consent to process your personal information.

Please note that we may ask you to verify your identity before responding to such requests. You have the right to complain to a Data Protection Authority about our collection and use of your Personal Data. Please contact your local data protection authority in the European Economic Area (EEA) for more information.

10. Service Providers

We may employ third-party companies and individuals ("Service Providers") to facilitate our service, provide the service on our behalf, perform service-related services or assist us in analyzing how our service is used.

These third parties have access to your Personal Data only to perform these tasks on our behalf and are obligated not to disclose or use it for any other purpose.

a) Google Analytics:

Google Analytics is a web analytics service offered by Google that tracks and reports website traffic. Google uses the data collected to track and monitor the use of our service. This data is shared with other Google services.

Google may use the collected data to contextualize and personalize the ads of its advertising network. You can opt-out of having your activity on the service available to Google Analytics by installing the Google Analytics Opt-out Browser Add-on.

The add-on prevents Google Analytics JavaScript (ga.js, analytics.js, and dc.js) from sharing information with Google Analytics about visits activity. For more information on the privacy practices of Google, please visit the Google Privacy Terms.

b) Google AdSense:

Google, as a third-party vendor, uses cookies to serve ads on our service. Google's use of the DoubleClick cookie enables its partners to serve ads to our users based on their visit to our service or other websites on the Internet.

You may opt-out of the use of the DoubleClick Cookie for interest-based advertising by visiting the Google Ads Settings.

c) Google Cloud:

When you contact us via email or message, we may use Cloud Translation services to detect your message's language and automatically translate it if appropriate.

Google does not use this data for any other purpose; refer to the Google Cloud Data Usage FAQ for more information.

d) DigitalOcean:

We store your data in data centers located in the United States provided by DigitalOcean. Sometimes we use DigitalOcean to send transactional/promotional emails and text messages; we may share your Personal Data for these purposes.

e) PayPal:

We share the PayPal email address that you provide to us with PayPal to process your payments. You may review PayPal's Privacy Policy for more information on how your information is used.

11. Links to Other Sites

Our service may contain links to third-party websites or services that are not owned or controlled by us. If you click a third-party link, you will be directed to that third-party's website. We have no control over and assume no responsibility for any third-party websites or services' content, privacy policies, or practices.

You further acknowledge and agree that we shall not be responsible or liable, directly or indirectly, for any damage or loss caused or alleged to be caused by or in connection with use of or reliance on any such content, goods, or services available on or through any such websites or services.

We strongly advise you to read the terms and conditions and privacy policies of any third-party websites or services you visit.

12. Children's Privacy

Our service does not address anyone under the age of 18 ("Children"). We do not knowingly collect personally identifiable information from anyone under the age of 18.

If you are a parent or guardian and aware that your child has provided us with Personal Data, please contact us by email at [email protected]. If we become aware that we have collected Personal Data from children without verification of parental consent, we take steps to remove that information from our servers.

13. Changes

We may revise our Privacy Policy from time to time, and we advise you to review this Privacy Policy periodically for any changes. We will notify you via email and/or a prominent notice on our website before any material changes become effective.

What constitutes a material change will be determined at our sole discretion. If you do not agree with any changes to this Privacy Policy, you must stop using the service immediately.

14. Contact Us

If you have any questions or concerns about this Privacy Policy, please contact us by email at [email protected].